Keep Talk Telecommunication Sdn Bhd

Getting Started 1

• Login To Admin Center

Soft Phone 8

• Logging in to webphone ( browser phone )
• Call transfer using webphone ( browser phone )
• Installing Softphone ( PC software )
• Call transfer using Softphone ( PC software )
• Listen to voice mail using soft phone

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Connect To Devices 12

• Configure IP phone
• Phone call using phone book - Grandstream
• Attended Transfer using Grandstream GXP 2135
• Grandstream IP Phone Blind Transfer
• manage phone book using Grandstream IP phone

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Using The Admin Center 10

• Create an extension
• Connect an extension to your DID number
• Generate QR Code from your web admin system
• Voice mail configuration
• Multiple Participants Conference Room

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Mobile App – An IP Phone 8

• Download Mobile App
• Mobile App Interface
• How to reset your mobile app
• Listen to voice mail
• Video Call Using Mobile App

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Others 1

• SIP ALG - Router configuration

Mobile App - Others 2

• Zoiper mobile app set up
• Grandstream Wave Lite mobile app set up

PORTAL USER INTERFACE UI & USER ACCOUNT 7

• Introduction Web Based Portal User Interface
• Portal UI Login / Logout
• New Instances with Portal UI Wizards & Managing Instances
• Sorting & Filters in the Portal UI
• Portal UI Filtering Selections

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PBX CREATION & MANAGEMENT 5

• Overview of the PBX Creation Tasks
• Task 1: Prepare All Needed Data of the New PBX
• Task 2: Initial Configuration of the PBX
• Task 3: Make Sure the Call Routing to and from the PSTN Network
• Task 4: Inform the PBX Owner

CONNECTING & MANAGING PHONES & SIP DEVICES 8

• Overview SIP Device Managing
• Introduction How To Provision A Phone
• Create A Phone For An Extension
• Create A SIP DECT Base Station For A PBX
• Configure Phone Keys And Ringtones

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MANAGING THE PBX EXTENSIONS & PBX DEPARTMENTS 5

• Overview of the PBX Extension & Department
• Create & Manage a PBX Department
• Create And Manage A PBX Extension
• PBX Range Extension Generator
• Overview PBX Extension Based User Features

PBX CALL ROUTING & CALL DISTRIBUTION 12

• Overview Call Routing & Call Distribution
• PBX Internal Call Routing
• PBX Outgoing Call Routing: OnNet & PSTN
• Overview PBX Incoming Call Routing
• PBX Incoming Call Routing: Direct Dialing In DDI

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AUDIO CONFERENCE 4

• Overview Audio Conference
• Create a Conference Room
• Joining a Conference Room
• Configuring the Access to the Conference Portal for Externals

CALL RECORDING 3

• Overview Call Recording
• Configure the Call Recording
• Audio File Transfer

ANCONNECT & ANMEET FEATURES 8

• Overview Unified Communication UC Features
• Activating/De-Activating anConnect & anMeet for the User
• Initial anConnect & anMeet Client Setup
• Feature Overview anConnect
• Video & Audio Call To an anConnect Contact

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SUPPORT TOOLS ANSWITCH V7 11

• Overview of Integrated Supporting Tools
• Check the SIP Device Registration
• Check Call SIP Traces
• Check The Support Log
• Check The History Log

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